PRIVACY POLICY

Last Updated 06th April 2024

Introduction

Welcome to The TourCMR’s privacy notice

TourCMR respects your privacy and is committed to protecting your personal data.This privacy notice will inform you as to how we look after your personal data when you visit and use our TourCMR app (“App”) and tells you about your privacy rights and how the law protects you.

This page seeks to inform you about the collection and use of personal information on the TourCMR application found on the Google Play Store and the Apple Appstore for both android and iOS users. The page further informs you of our policies as regards the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

We use your data to improve the services which we offer to you. By accepting and signing up to utilize our service you hereby agree to the terms and conditions which apply to the usage of our application. Terms and conditions link here.

1. Definition of personal data:

Personal data here refers to information about a living individual by which he/she identifies by such information and is bound to it by law. Personal data is used to easily trace an issue back to someone who can easily be identified by that information.

Usage data;

Personal data here refers to information about a living individual by which he/she identifies by such information and is bound to it by law. Personal data is used to easily trace an issue back to someone who can easily be identified by that information.

User;

The user refers to any individual who uses our tour guide app for any purpose and corresponds to the data subject, who is the subject(owner) of personal data that is the user is anyone who provides us personal information upon signing up into our application and makes use of the application.

2. The data we collect about you

We collect several types of information prior to the usage of our application and as needs may arise during the usage of the application. The information collected serves various purposes to generally improve our service to you.

Personal Data

While using our service we may ask you to provide us with some personal data which you are subject to in other to contact or identify with you. Personal or identifiable information we may need from you include

  • Your Email address
  • First name /last name
  • Phone number
  • Profile picture

Usage Data

We may also collect information on how the service is accessed and used. this usage data may include information such as your mobile phone IP address. The touristic sites you visit, and duration. TourCMR application uses your data collected for various purposes such as the ones shortlisted below

  • To improve and maintain our service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to use our platform.
  • To provide customer support.
  • To gather, analyze, and obtain information that we can use to improve the usage of our services.
  • To prevent, detect, and address technical issues.

3. Retention of data;

TourCMR application will collect and retain your personal information for as long as it is necessary to do so. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example if need be to comply with your personal information in times of applicable law) resolve disputes, and enforce our legal agreements and policies

TourCMR app will also retain usage data for internal analytical purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functioning of our service, thus we are legally obligated to retain this data for a longer period of time.

4. Transfer of data;

After collecting your information, the TourCMR application may retain, transfer your data between the computer and to other regions out of your country for as long as it may be important to do so while protecting you and we promise to uphold and protect your personal data with all or security experts so not as to let your personal information to the entire public.

 If you live out of Cameroon please it should be noted that your personal information is automatically recorded on databases in Cameroon where it is processed in other to make your visit more enjoyable and your consent to this privacy policy and usage of our mobile application indicates your will for personal data to be transferred with security measures as stipulated in this policy.

 TourCMR app will take all measures necessary to protect your personal information from third parties and no transfer of personal data will be done to organizations or a country unless they are adequate measures to ensure the integrity of your data.

5. Disclosure of data;

In good faith under certain circumstances TourCMR may be required to provide your personal information by law or in valid request by public authorities e.g. a court. TourCMR may as well share your data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Our tour guide app for touristic sites in Cameroon seeks to aid foreign and nationals of Cameroon to be able to visit a vast number of touristic attractions in Cameroon. If need arises, we may share your personal information with legal authorities in a situation where

  • We have to comply with a law or public authorities
  • There is a need for legal obligation
  • The need to protect, defend the rights of properties of the state or individuals
  • We have to protect the personal safety of other individuals
  • There is a need to protect against legal liabilities

7. Data security:

Securing your data is very important to us knowing how well you trust us with such personal data. Although this is possible and is handled by the team behind this software but bear in mind that no method of data collection processing and usage over the internet is 100% efficient thus, we apologize in any circumstance if we lose hold of any personal information subject to your identity.

8. Changes to this privacy policy;

As time varies and legal procedures may change accompanied by a change in other several factors concerning software development our privacy policy may also experience a slight update of facts. Thus, we plead that you constantly check to see if there are any updates made in in this privacy policy reason being that any updates made will be applicable as from the date it is made thus to be informed of such changes will be beneficial both for you and our team.

Company email: contact@tourcmr.com

Company number: +237 670654462

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